Sounds like an interesting idea but I don’t think it works.
I have just been on the website and the six locations I have put in have been met with “I couldn’t find a route”.
Also, people don’t need directions to get to popular areas. If i have lived in Lagos for as little as 3-6 months, I think I should know how to go from Oshodi to Lekki.
If I need direction it will be to get from, say CcHUb in Yaba, to 18, Toyin Street, Ikeja. And is the chat interface based on WHatsApp or it uses a WhatsApp API?
I like the idea but I think its execution need to be fleshed out more.